We’re here to help — with a smile and a stash of fabric love.

💛 Contact Us

Questions about your order, shipping, or choosing fabric? We’re happy to help.

At Patched Works, our goal is to make sure you feel confident, cared for, and completely inspired — whether you're shopping online or visiting us in person. If you need a hand with your order or help choosing fabric, we’re always happy to help 💛

📧 The Best Way to Reach Us

Email us anytime at: julie@patchedworks.com

We typically respond within 1 business day (Tuesday–Saturday).

To help us assist you as quickly as possible, please include:

Your name

Order number (if applicable)

A quick description of your question

📞 Prefer to Call?

You can reach us at: (262) 786-1523

🕒 Tuesday–Friday, 9:30 AM–5:30 PM CST

🔍 Need a Quick Answer?

You may find what you’re looking for here:

Shipping information

Returns & refunds

Help & FAQs

(We’ve answered many of our most common questions there to save you time.)

🏬 Visiting in Person?

We’d love to see you!

Find directions and store hours on our Visit the Store page.

💛 A Quick Note

We’re a small, hands-on team, and every order is carefully prepared right here in our shop. That means you’re always talking to someone who truly knows the fabric and cares about your experience.

Happy Quilting — and talk to you soon!

— Julie & the Patched Works Team 🧵

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